“Our environment, the world in which we live and work, is a mirror of our attitudes and expectations”
– Earl Nightingale
Over the years, I have worked with and for many great leaders who delivered consistent and outstanding results, year after year. They continued to achieve outstanding business growth, and their people were engaged and constantly improving in line with the business. And by contrast, I have also worked for and with leaders who had the best of intentions, were focussed on their people, however, despite this, were unable to ‘crack the success code’. When things went wrong and they were confronted with challenges and obstacles, they would often look at ‘what’ they and the team were doing, they would question & many times criticise their people, which often led to performance management discussions, and ultimately, high staff turnover.