Tag Archives: sales

Why Environment Is Critical To Your Leadership Success.

EnvironmentOur environment, the world in which we live and work, is a mirror of our attitudes and expectations
– Earl Nightingale

Over the years, I have worked with and for many great leaders who delivered consistent and outstanding results, year after year. They continued to achieve outstanding business growth, and their people were engaged and constantly improving in line with the business. And by contrast, I have also worked for and with leaders who had the best of intentions, were focussed on their people, however, despite this, were unable to ‘crack the success code’. When things went wrong and they were confronted with challenges and obstacles, they would often look at ‘what’ they and the team were doing, they would question & many times criticise their people, which often led to performance management discussions, and ultimately, high staff turnover.

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Are You A ‘Glass Half Full’ or ‘Glass Half Empty’ Leader?

Glass Half FullThere’s no scarcity of opportunity to make a living at what you love. There is only a scarcity of resolve to make it happen
– Wayne Dyer

Are You a ‘Glass Half Full’ or ‘Glass Half Empty’ person? Do you see the world filled with possibilities and opportunities or do you see the world with a lack of resources and opportunities; in other words, scarcity? As a Leader, do you see unlimited opportunities for your people, your team and yourself to grow, develop and succeed, or do you believe that you are operating in a very confined and limited market? How you view this will ultimately determine your success and the success of your team. I know this may sound obvious, however, it is incredible to observe the number of leaders in today’s marketplace who are so focussed on trying to win not only their piece of the pie, but multiple pieces, believing that the pie is only so big. As such, their approach is very often coming from a position of scarcity, believing there is only so much business available to win, and hence their attitude and actions reflect this. And this of course rubs off on their people, and permeates through the culture, where eventually the culture becomes focussed on scarcity and limitations.

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Are You A Leader Who Capitalises On Your Strengths?

Strength LeadershipA very interesting question was posed to me recently – ‘As a Leader, do you focus on your strengths and attempt to capitalise on them, or do you look to identify your weaknesses, and work on developing and improving these?’ A fascinating question, and one that I will ask you. What do you focus on? Your strengths, or do you focus on where your weaknesses are, and areas for improvement?

As I reflect over the last 10 years of my Sales Leadership career, my experience has been that many leaders actually do try and identify where their weaknesses are and seek to develop strategies to ‘plug the gaps’ and try to improve their leadership. And this guidance has often come from very well meaning mentors and leaders, who had been taught the same approach as they were developing their leadership career. The problem though is that often these leaders become less effective as their focus is too much on their shortcomings, with the end result being that their performance and results drop, as does that of their team. Continue reading

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Why Humility Is An Endearing Leadership Quality

HumilityOne of my earliest lessons in leadership was taught unexpectedly by a leader, who on reflection, was more of a dictator & dominator, than he was a leader. It was a lesson in humility – and this leader was anything but humble! He would take over conversations, take over sales calls, sales meetings and sales strategy sessions, and completely de-position his people. The end result was that whilst the company may have won some business (the Battle), ultimately they ended up losing the War because the customers were conditioned to only deal with this leader and the Account Team were considered incidental and irrelevant. And at every opportunity, this leader sought the limelight, and all the accolades that came with it.

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Are You Ready To Step Up As A Leader?

QuestionsAre you ready to step up as a Leader? Have you recently been promoted into a leadership position and wondering what it takes to lead? Leadership is all about influence. Whilst many people lead based on hierarchy, the great leaders understand that it is their ability to influence others that will make the difference and separate them from their competition.

If you are new to leadership or if you are contemplating moving into a leadership role, take this simple test to understand whether you are ready for the responsibility and the opportunity to lead. Simply answer yes or no to the following questions: Continue reading

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To Grow Your Leadership, Be Interested Rather Than Interesting

OLYMPUS DIGITAL CAMERA

Having worked with and for a great number of leaders over the years, it has been amazing to observe the different leadership philosophies and approaches that leaders have adopted in order to grow their teams and to develop their leadership. Whilst many leaders start out with the greatest of intentions to be strong and inspiring leaders, some become overwhelmed by the lack of attention they receive compared to their people – many of them have been so used to being the centre of attention & being in the limelight within their business as individual contributors, that when they make the transition to leader, they do anything to keep themselves in the limelight, including de-positioning their people, albeit sometimes unintentionally. Many of them believe that to keep themselves at the front, they must be interesting, where really what they need to focus on is being interested – interested in their people.

As John Maxwell says ‘People don’t care how much you know until they know how much you care’. Caring is about being interested. As a leader, how do you become interested and maintain your interest, rather than focussing on being interesting? Here are some key principles to help you : Continue reading

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To Lead Your Team, You Must First Lead Yourself

Lead YourselfI am currently working with a client who is exceptionally passionate about sales and his people – he can literally talk for hours about sales and shares a philosophy with me that sales is the ultimate form of service. He loves his people and would do anything for them to ensure that they are supported and working in a successful environment. However, despite his passion, he shared with me recently that he feels as though he is struggling within himself – he can feel self doubt creeping in, as well as a drop in confidence. He even shared with me that he is now wondering whether he is worthy of leading the team forward – is he the right man for the job?

Self doubt and a lack of confidence can have a significantly adverse effect on the team, even if members of the team are optimistic and upbeat, because, ultimately, the team is a reflection of the leader. If the leader is suffering from a lack of confidence, it won’t take long for this lack of confidence to play out in the team. As we discussed his feelings, we explored a number of key principles around leadership, dominated by the principle that to effectively lead his team, he must first be able to lead himself. Here are 7 key principles we discussed in detail to help him better lead himself : Continue reading

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Moving From Sales Peer to Sales Leader

3D rendering. One person raising arm in crowd

3D rendering. One person raising arm in crowd

Are you new to Sales Leadership? Have you recently moved from sales peer to being promoted to a sales leader, and wondering what has hit you? If the answer is ‘yes’ you are not alone! After 7 years working side by side a very successful and competitive group of sales people, I was fortunate enough to be promoted to Sales Leader. My Sales General Manager took a great leap of faith in appointing me, as I was untried and untested, however, what I did have, was confidence & belief – I had been working towards and preparing myself for this role for nearly 2 years, and I was ready for the challenge.

Even though I had developed a strong reputation within the business, I knew that my team was going to test me, and to compound it even further, my original sales mentor was in my sales team. As it turned out though, he was one of my biggest supporters and became a huge advocate for me within the business. If you are new to sales leadership & have moved from a peer to a leader, here are some principles that helped me through the transition – I hope they help you too : Continue reading

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Will FY16 Be Exceptional or Will It Be Another Groundhog Year?

Business people at starting line

Business people at starting line

Welcome to a brand new Financial Year. The books have been closed for another year and the slate has been wiped clean and we are now back to the starting line, ready to do it all again!! And like most organisations, we are being asked to achieve even more this year than we did last year. It’s an old cliché, but so true – we are only as good as our last sale, our last deal, and our results for last year. As a Sales Leader, how are you placed? Are you excited about the new year or are you dreading that it could be another Groundhog Year? I truly hope that you are excited.

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Are You Leading Your Team or Getting In The Way?

Are You In The Way?Many people promoted into Sales Leadership roles have been very successful sales people – they have been successful because they have done the ‘hard yards’, working in the trenches day in and day out, generating outstanding results for their customers, as well as for their organisation, and of course for themselves. As a result, they have received the accolades and experienced being in the limelight.

So often I see these great salespeople promoted into Sales Leadership positions, only to see their sales behaviour continue – they have been conditioned to ‘hunt’ and to close the deal, and often in this process they de-edify & de-position their people, and ultimately affect their brand and their company. Whilst their intention is to become a great sales leader, their behaviour all too often indicates that they are simply getting in the way.

Are you in this position? Are you leading your team or are you getting in the way? Here are some questions to ask of yourself to find out : Continue reading

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